DiPay: $50,000.00 - $60,000.00 per yearJob description:All Truck Transportation is currently seeking a dedicated and experienced Dispatcher to join our team in the Chicagoland area. This is a full-time position, offering a dynamic work environment and the opportunity to support efficient freight operations across the region.Key Responsibilities:<ul><li>Communicate daily with drivers and customers to monitor progress and ensure smooth operations</li><li>Handle multiple tasks simultaneously, including managing both computer systems and phone communications</li><li>Assign loads via Truck Mate, ensuring timely departures and arrivals</li><li>Manage customer requests and complaints professionally, maintaining a high level of customer satisfaction</li><li>Coordinate direct pickups and deliveries of freight in the most efficient manner possible</li></ul>Qualifications:<ul><li>Prior experience handling high-pressure, on-demand, and scheduled deliveries</li><li>Strong communication skills with the ability to manage multiple tasks effectively</li><li>Proficiency with PCs and relevant software, including MS Office, Truck Mate, and People Net/Samsara (preferred)</li><li>Knowledge of DOT regulations and hours of service rules</li><li>Excellent understanding of regional highway systems</li><li>Ability to work 45+ hours per week, Tuesday through Friday 6 am-4 pm Saturday 8 am-5 pm</li></ul>Benefits:<ul><li>Competitive salary, based on experience and skills</li><li>Comprehensive benefits package including major medical, dental, vision, life insurance, short-term and long-term disability coverage</li><li>401(k) with company match</li><li>Vacation and holiday pay</li></ul>If you're looking for a challenging and rewarding role in logistics, we encourage you to apply today!Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In personspatcherLocation:CHICAGO,&nbsp;ILLINOISJob Function:OFFICE &amp; SHOPReq Job Id:23Dispatcher&nbsp;RESPONSIBILITIES:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Dispatch and monitor the movements of customer's freight. Multiple daily communications are customarily done via wireless tablets and/or cell phones, and other interactive electronic devices.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Tracks shipments from inception through completion.&nbsp;Duties customarily involve all aspects of pickups and deliveries, including creating loads and entering new customers into the system.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Resolve issues that may affect the scheduled times for pickup or delivery. These issues normally include mechanical problems with trucks, delays due to traffic or weather challenges, or changes requested by the customer regarding times or locations.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Receive reports about vehicle or freight damage, accidents, and emergencies and transfer to Safety for proper resolution.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure that damaged vehicles are reported to Maintenance.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain a professional relationship with drivers and customers to ensure continuous patronage.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Plan pickup and delivery of orders in such a way as to minimize cost with the fewest empty miles available.&nbsp;EDUCATION, QUALIFICATIONS &amp; EXPERIENCE<ul><li>High School or Associate's degree.</li><li>Ability to manage several tasks simultaneously.</li><li>Keen orientation to detail.</li><li>Excellent organization skills and logical thinking.</li><li>Strong verbal and written communication skills.</li><li>Strong computer skills.</li><li>Excellent follow-through on daily tasks and projects.</li><li>Knowledge of DOT regulations is a plus.</li><li>Related experience is preferred.</li></ul>&nbsp;KNOWLEDGE/SKILLS/ABILITIESTo be a top performer on the job, dispatchers should strive to develop the following skills and qualities:&nbsp;§&nbsp;Communication: He/she must have excellent listening and communication skills. Being able to listen attentively to customers’ orders and pass accurate information across to drivers is imperative to the success of deliveries. The dispatcher must also be able to sustain an open line of communication with all parties involved in the run – customer, manager, and driver.&nbsp;§&nbsp;Dispatching involves a lot of work at the same time – receiving calls from different drivers, customers, and managers, tracking the drivers’ progress, and arranging for dispatches. Therefore, the dispatcher must be able to multitask and prioritize effectively without making errors.&nbsp;§&nbsp;Excellent map reading skills and the ability to use GPS devices to chart routes for the movement of the drivers are very important. &nbsp;§&nbsp;The dispatcher must be able to work in a high-pressure environment.&nbsp;§&nbsp;He/she must be willing to work flexible schedules including working on weekends, holidays, and overtime to meet the demands of clients.&nbsp;§&nbsp;He/she must exhibit a high level of emotional maturity and calmness to handle the stress associated with the position well.&nbsp;WORKING CONDITIONS Hours:Tuesday - Friday 7 a.m. to 5 p.m. Saturday 6 a.m. to 4 p.m.&nbsp;Clicking on "Apply" will prompt an email where you can customize a message and attach your resume and cover letter.Apply&nbsp;&gt;

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